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What You Should Do
Downtown Campus: If you become trapped in an elevator pick up the elevator phone. An elevator maintenance company will automatically be contacted and dispatched to your location to release you from the elevator.
Other Campuses: If you become trapped in an elevator use the elevator phone or a cell phone to call the TUPD emergency line.
TUPD Emergency Numbers are:
Tulane Uptown Campus Police emergency:
504-865-5911 Tulane Downtown Campus Police emergency:
504-988-5555 Tulane National Primate Center Police emergency:
985-871-6411 Other Campuses:
Call 911 Tell the TUPD dispatcher your name and that you are stuck in an elevator.
Give the TUPD dispatcher the name of the building.
Tell the dispatcher which elevator you are in and how many people are with you.
If the phone in the elevator does not work, push the "Emergency" or "Bell" button until you hear acknowledgment that help is on the way.
Do not attempt to exit the elevator if the doors open and you are between floors, unless instructed to do so by emergency personnel.
What Will Happen
TUPD will immediately dispatch officers to the scene.
TUPD Dispatch will activate the Tulane Campus Services, elevator maintenance contractor, NO Fire Department, Tulane EMS and NO EMS, as necessary.
TUPD will establish on-scene command and coordinate all responding agencies.